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Common Questions & Answers

Why is my garage door making a loud grinding noise? +

Loud grinding usually indicates worn-out rollers or a lack of lubrication on the tracks. We invite you to check for debris in the tracks first; if the sound persists, it may be a sign of a misaligned opener chain or stripped gears that require professional adjustment.

Is it safe to repair a broken garage door spring myself? +

We strongly advise against DIY spring repairs. Garage door springs are under extreme tension and can cause serious injury if they snap during installation. Our technicians use specialized winding bars and safety equipment to ensure the job is done safely and correctly.

How do I know if I need to repair or replace my garage door? +

If your door has minor dents, noisy operation, or sensor issues, a repair is usually sufficient. However, if the door is over 15–20 years old, has significant structural warping, or requires frequent costly fixes, we often recommend a replacement to improve home energy efficiency and safety.

What should I do if my garage door won't close all the way? +

First, check the safety sensors at the bottom of the tracks for obstructions or 'frost-bite' (condensation/dirt). If the sensors are clear and aligned but the door still reverses, there may be a limit switch issue or a blockage in the tracks that needs a professional inspection.

Serving York Region & Simcoe County